Privacy Policy

Last Updated: 28 March 2025

1. Introduction

HomeFix Roofing Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you, including:

  • Identity Data - includes first name, last name, username or similar identifier
  • Contact Data - includes email address, telephone numbers, and address
  • Technical Data - includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
  • Usage Data - includes information about how you use our website, products, and services

3. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

  • Direct interactions when you fill in forms on our website, including when you request a quote or contact us
  • Automated technologies or interactions as you navigate through our website
  • Third parties or publicly available sources

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To respond to your inquiries and provide services
  • To process and deliver your order
  • To manage our relationship with you
  • To improve our website, products/services, marketing, or customer relationships
  • To recommend products or services which may be of interest to you

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

8. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

9. Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

HomeFix Roofing Ltd

7 Bell Yard

London, WC2A 2JR

United Kingdom

Phone: 0800 112 5440